Payment tracking
What is payment tracking?
We're used to getting live updates on everything from pizza to parcels, so why not payments?
Much like the updates you receive from the best delivery firms, payment tracking allows you to view the progress of your Money Mover payment in real time.
Enhanced information
You'll be able to see information such as the route your payment has taken, any fees or deductions charged by routing banks, when it has reached your recipient's bank and even when it credits your recipient's account.
How does it work?
We receive live updates from the banks handling your payment. We then pass this information on to you within the payment detail page.
What information will I be able to see?
We'll show you:
- The status of your payment
- The name, address and SWIFT code of any bank that's handled the payment
- The time at which it was received at a given bank
- Any routing fees that have been applied to the payment
- When your funds credit your recipient
What do I need to do?
If you have a Money Mover account, you don't need to do anything. Payment tracking will be enabled on your account as standard. To track a payment, simply select the required payment and click the Payment tracking button next to it.